The R&D Tax Incentive process typically takes between 10 and 38 weeks from engagement to refund. How quickly we move through the early stages depends largely on your availability and your bookkeeper's — the sooner financials are confirmed, the sooner we can lodge your application.
Timeframes are approximate and may vary. Stages 7 and 10 are outside Standard Ledger's control. Stages 1 to 4 are most affected by your responsiveness and your bookkeeper's availability.
Further reading
The timeframes shown in stages 7 and 10 reflect published government service commitments. The following resources may be useful if you'd like to understand more about the process or what to expect:
- DISR R&D Tax Incentive program charter — outlines DISR's service standards and commitments for the R&D Tax Incentive program
- DISR customer service charter — sets out how DISR commits to serving its customers
- ATO commitments to service — the ATO's published service standards
- ATO Refundable and non-refundable R&D offsets — how the ATO manages the offset and refund process
If you have questions at any stage, please don't hesitate to reach out to us at rnd_support@standardledger.co. And if you're ever unsure whether you're waiting on us or we're waiting on you — just ask. We'd rather hear from you than have you wonder.